Privacy Policy

Effective date: [SET AT LAUNCH] | Last updated: [SET AT LAUNCH]

Who We Are and What This Policy Covers

Proof & Polish is operated by [LEGAL ENTITY NAME: NEEDS CLIENT CONFIRMATION]. In this Privacy Policy, "we," "us," and "our" mean that operator. "You" means a person who visits or uses https://proofandpolishco.com (the "Site").

This Policy explains what personally identifiable information and other personal information we collect through the Site, how we use it, the circumstances in which we disclose it, the choices available to you, and how to contact us about our privacy practices. It applies to the Site and other online services that link directly to this Policy. It does not apply to third-party websites or services that have their own privacy policies.

Personal Information We Collect

Information You Provide Directly

Contact and inquiry information. If you use the inquiry form, we collect the information you choose to provide, such as your name, your email address, the answers you select about your situation (your role, application type, student year, service needed, timeline, application cycle, referral source), and the content of your message. If you contact us by email or another communication channel, we receive the information you provide and the address or account you use to contact us.

Information Collected Automatically

When the Site loads or you interact with it, we and service providers used on the Site may automatically receive technical and usage information. This may include your IP address, browser type, device type, operating system, approximate location derived from IP address, referring page or website, pages viewed, date and time of access, and information about how you interact with the Site.

Some of this information is recorded in routine server, security, or diagnostic logs used to deliver, secure, and troubleshoot the Site. The Site does not run analytics or advertising trackers, and its fonts are served from the Site itself rather than a third-party font service.

Sources of Personal Information

• you, when you submit the form or otherwise contact us;
• your browser or device, through ordinary web requests and server logs;
• service providers and contractors that help us operate, secure, and support the Site.

How We Use Personal Information

• responding to inquiries, requests, and communications;
• providing requested services and administering client relationships;
• operating, maintaining, improving, securing, and troubleshooting the Site and our services;
• detecting fraud, abuse, security incidents, and technical problems;
• complying with legal obligations and protecting our rights, users, property, and security; and
• other disclosed purposes that are compatible with the context in which the information was collected or otherwise permitted by applicable law.

Cookies and Similar Technologies

We do not set analytics or advertising cookies. Infrastructure providers that deliver and protect the Site may use cookies or similar technologies for security and performance purposes, and an embedded third-party feature, such as the call scheduler, may use its own cookies when it loads. Your browser may let you block or delete cookies; blocking some technologies may affect Site features.

Third-Party Services Used on the Site

Website Hosting and Infrastructure

Our website hosting, content-delivery, and security provider processes technical information needed to deliver and protect the Site, including IP addresses, request information, and server or security logs. Provider: Cloudflare.

Contact-Form Processing

When you submit the inquiry form, Formspree processes the information you enter so the submission can be delivered to us or stored for our use. Privacy information: https://formspree.io/legal/privacy-policy/

Call Scheduling

The booking page embeds a scheduling feature provided by [SCHEDULER PROVIDER: NEEDS CLIENT CONFIRMATION]. When you load or use it, the provider may receive technical information and the details you enter to book a time. Privacy information: [SCHEDULER PRIVACY URL]

How We Disclose Personal Information

• Service providers. We disclose information to providers that host, secure, maintain, or process forms for the Site, to the extent needed for their services.
• Legal and safety purposes. We may disclose information if reasonably necessary to comply with law or legal process; protect rights, safety, and security; investigate fraud or abuse; or enforce agreements.
• Business transactions. If the business is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
• At your direction or with your consent. We may disclose information when you direct us to do so or otherwise consent to the disclosure.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, provide services, maintain business and tax records, resolve disputes, enforce agreements, comply with legal obligations, and maintain security. Retention periods vary depending on the type of information, why we collected it, how long it remains useful for the stated purpose, and applicable legal requirements.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. The safeguards used depend on the nature of the information and the risks involved. No website, network, transmission, or storage system can be guaranteed to be completely secure.

California Do Not Track Disclosures

Do Not Track Signals

Some browsers can send a "Do Not Track" (DNT) signal. There is no single, universally adopted standard for how websites must interpret DNT. The Site does not change its behavior in response to a DNT signal unless applicable law requires otherwise.

Third-Party Tracking Over Time and Across Services

Other than the embedded scheduling feature described above, we do not authorize third parties to collect personally identifiable information about your online activities over time and across different websites or online services from this Site.

Reviewing or Requesting Changes to Information

If you would like to review or request a change to personal information you submitted through the Site and that we maintain, contact us at the email address below. We may need to verify your identity before acting on a request and may retain information where permitted or required by law.

Children's Privacy

The Site is intended for a general or adult audience seeking our services and is not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through the Site. If we learn that personal information from a child was collected in circumstances that require deletion or parental consent, we will take appropriate action. If you believe a child has provided personal information through the Site, contact us using the information below.

Changes to This Policy

We may update this Policy from time to time. When we do, we will post the revised version on this page and update the "Last updated" date above. For material changes, we may also provide additional notice through the Site, by email, or by another method appropriate to the circumstances.

Contact Us

Proof & Polish
Los Angeles, California
Email: proofandpolishco@yahoo.com
Privacy contact or request method: email, at the address above

Questions about this Policy or our privacy practices may be directed to the contact information above.